What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, Checks, and Money Orders.
Are your posters rolled or folded?
All of our posters are rolled.
What is the difference between a reprint and an original?
"Reprint" means it will not be one of the limited amount "originals" that was printed around the time the movie came out. Basically, originals are worth more to collectors but to a normal consumer it would hardly make a difference. Also all
originals are 27" x 40", but reprints vary in size.
How do you package your posters?
All posters are rolled, slid into a plastic sleeve, well-padded and shipped in a
strong mailing tube to assure a safe arrival.
What are your shipping charges?
U.S. Domestic Orders:
FedEx Ground: $5.95 for the first poster and $.95 for each additional
poster. Delivery dates can be estimated by viewing the FedEx Ground Service Map (click
here to view). These dates are not guaranteed, but are usually reliable.
FedEx Three-Day: $7.50 for the first poster and $.95 for each additional
poster.
FedEx Two-Day: $8.95 for the first poster and $.95 for each additional
poster.
FedEx Overnight: $18.95 for the first poster and $.95 for each additional
poster.
International Orders:
International orders start at $19.95 and are shipped out DHL
International. However shipping charges may very depending on
number of items and destinations.
What is your return policy?
If you are dissatisfied with your order, you can return the item(s) within 10
days of receipt for a full refund of the purchased price excluding
shipping. Please contact us at returns@postersfast.com
with your postersFAST.com order number for details. Please note that framed posters can not be returned.
What is your mailing address?
20250 Harper Ave.
Detroit, MI 48225
What should I do if my order is damaged by the shipper?
All posters we ship are fully insured by the shipping
company. Please contact us at orders@postersfast.com
with your postersFAST.com order number and list of damaged posters. We will
then send out replacements as soon as possible at no charge to you.
Do you charge sales tax?
At this time only orders shipped to the state of Michigan will be charged sales
tax.
Will my personal information be kept private?
Yes. We do not share, sell, or trade your personal information.
Can I get special offers, sales & new titles
e-mailed to me?
Yes. Please join the postersFAST.com mailing list for
updates regarding sales and new titles by clicking here.
Can you tell me more about this item?
Unfortunately, all the information we can provide you about particular titles is
what we have displayed.
Do you have a printed catalog?
Not at this time.
You do not have the poster I'm looking for. Can
you get it for me?
Currently all the titles available to us are listed on the
web site. However, as we are constantly adding to our inventory, please
join our mailing list for sales and new titles by clicking here.
Can I phone my credit card information to you?
Yes. To phone us your credit card information first complete the
online ordering system. When you select your payment type, choose 'Check
this box if you would like to phone in your credit card information'. If you
would like to phone in your order, please have your postersFAST.com order number
ready along with your credit card and call us at (313) 432-7875.
Do you sell wholesale?
We do give
discounts on orders placed in large quantities. Please contact us at wholesale@postersfast.com,
and we will quickly get in touch with you.
What do I do if I do not have an email address?
At this time we require a email address for all of our orders.
I'm having problems with the web site. Who do I
contact?
Please email us at webmaster@postersfast.com
with a description of your problem and the best name of the browser or online
service you are using (e.g. Internet Explorer 4, AOL 4, AOL 3, Netscape 4, WebTV,
Compuserve 2000, etc.). We will do our best to take care of the problem as
soon as possible.
I have billing questions. Who do I contact?
Please email us at orders@postersfast.com
with your postersFAST.com order number and email address, if applicable. We
will do our best to help you.
I would like to leave some feedback. Who do I
contact?
Please email us at feedback@postersfast.com.
We would love to hear from you as we constantly strive to make a better online
store!
I have a question that is not on this FAQ.
Who do I contact?
Email us at orders@postersfast.com
and we will be glad to help you out.
